Gaming should be fun — not stressful. sportzino is committed to keeping it that way for every Filipino player on our platform.
At sportzino, we genuinely believe that responsible gaming is not just a legal checkbox — it's the foundation of a platform worth playing on. Whether you're spinning slots from Makati, playing bingo in Cebu, or catching a live casino session in Davao, we want your experience to stay enjoyable, controlled, and within your means.
Problem gambling is a real concern in the Philippines, and sportzino takes its duty of care seriously. We've built a full suite of player protection tools directly into the platform — not buried in a settings menu, but front and centre where they belong. From daily deposit limits to instant self-exclusion, you are always in control of how you play on sportzino.
sportzino operates in alignment with PAGCOR's responsible gaming framework. We train our customer support team to recognise signs of problem gambling and to respond with empathy and practical help. If you ever feel like your gaming is getting out of hand, please don't hesitate — use the tools below or contact our support team right away.
These tools are available to all registered sportzino players at no cost. You can activate them anytime through your account settings or by contacting support.
Set daily, weekly, or monthly deposit caps in Philippine Peso (₱) to keep your spending within a budget you're comfortable with. Once a limit is set, it takes effect immediately. Increasing a limit requires a 24-hour cooling period — decreasing it is instant.
Set a maximum session duration so sportzino automatically reminds you — or logs you out — when you've been playing for a set amount of time. It's easy to lose track of time when you're in the zone; this tool keeps you grounded.
Need a short break? A cooling-off period temporarily suspends your sportzino account for a period you choose — from 24 hours up to 6 weeks. During this time, you cannot log in, deposit, or place bets. The break activates immediately upon request.
Self-exclusion is a serious, longer-term tool for players who feel they need to stop gambling entirely. Once activated, your sportzino account is closed for a minimum of six months. During this period, sportzino will not send you any marketing communications.
Enable periodic on-screen reminders that show you how long you've been playing and your net win/loss for the session. These pop-ups are designed to give you a moment of clarity so you can make an informed decision about whether to continue playing.
Our customer support team is available around the clock via live chat. If you're struggling with your gaming habits, our agents are trained to listen without judgment and to help you activate the right protection tools for your situation — day or night.
Self-exclusion is the most powerful tool available to you. Here's how to activate it on sportzino in three simple steps. The process takes less than two minutes.
Go to sportzino Login and sign in with your registered email and password. If you're having trouble accessing your account, contact live chat support immediately.
Go to your Account Settings and select the "Responsible Gaming" tab. You'll find all available tools here — deposit limits, cooling-off, session timers, and self-exclusion. Click "Self-Exclusion" to proceed.
Select a minimum exclusion period of 6 months, 1 year, 2 years, or permanent. Confirm your choice. Your account is closed immediately. sportzino will send a confirmation to your registered email address and remove you from all marketing lists at once.
sportzino lets you set hard caps on how much you can deposit within a given timeframe. All amounts are in Philippine Peso (₱). These limits apply across all payment methods including GCash, PayMaya, BPI, BDO, and Metrobank.
* Cooling periods are designed to prevent impulsive decisions. They are a feature, not a bug.
Honest self-reflection is the first step. If you answer "yes" to two or more of the following questions, we strongly encourage you to use sportzino's responsible gaming tools or speak with a support professional.
sportzino operates in alignment with the responsible gaming standards set by the Philippine Amusement and Gaming Corporation (PAGCOR). PAGCOR's responsible gaming program is designed to protect Filipino players and promote a safe, fair, and sustainable gaming environment across the country.
PAGCOR's responsible gaming framework includes player education, operator obligations, and support pathways for individuals experiencing gambling-related harm. sportzino supports these objectives and encourages all players to familiarise themselves with PAGCOR's guidelines.
To access PAGCOR's responsible gaming resources, visit the official PAGCOR government website directly via your browser.
Under Philippine law and PAGCOR regulations, online casino gaming is restricted to individuals aged 21 years and above. sportzino enforces this through mandatory KYC (Know Your Customer) verification for all new accounts.
All players must submit a valid government-issued Philippine ID — such as a PhilSys National ID, passport, driver's licence, or SSS/GSIS card — before any withdrawal can be processed. Accounts that cannot be verified as 21+ will be closed immediately.
21+ Only — No Exceptionssportzino is built for Filipino players who want great games and a platform that genuinely looks out for them. Set your limits, play within your means, and enjoy everything sportzino has to offer — from slots and bingo to keno and live casino.
Must be 21 or older. Please gamble responsibly. If gambling stops being fun, use our self-exclusion tools or contact support.